If you plan on traveling with your dog, reservations are required 3 days prior to arrival in efforts to ensure your family companion receives the welcome they deserve.
The hotel permits dogs weighing 50 pounds or less. If traveling with two dogs, their combined weight may not exceed 75 pounds.
$100.00 per stay up to 6 nights will be applied to all reservations traveling with a dog. An additional $100.00 "Deep Cleaning" fee from day 7 to day 30 will automatically be applied to your guest room (for a total of $200). Failure to report a traveling companion will result in an additional $75.00 fee will be automatically applied to your guest room for additional cleaning needs.
Upon check-in, an ID tag for each dog that indicates the Hotel’s name and phone number will be provided. The ID tag should remain on the dog’s collar during the entire stay and returned upon departure. Failure to return the dog tag at checkout, a $25 fee will be automatically added to the guest room bill for a replacement tag.
Dogs are not allowed in public areas such as a restaurant, pool, golf course, etc., but there are available locations for families dining with their companion, please be sure to ask your host/hostess for designated areas that everyone can enjoy.
While on property we ask that your dog remain on a leash for the comfort and safety of others.
The hotel has designated dog walks as well as play areas, be sure to inquire at check in for locations. If you are looking for additional areas outside of the property, our Concierge will be more than happy to assist. Be respectful of other guests and be sure to clean up after your dog. If you forgot your items, not need to worry, the hotel provides clean up kits around the dog walking areas.
Out of respect for other guests and fellow companions, we as that your dog be settled in no later than 9:30pm.
Owner must maintain the “Dog on Vacation” door hanger on outside of door at all times, which is provided in your guestroom. If one is not provided, please dial extension 0 to have it delivered to your guest room.
We ask all owners to complete the hotel’s pet friendly letter and provide a cell phone number in the event of an emergency. If no answer or reply, your dog will be moved to approved local kennel listed below.
1. Home Away From Home, 1231 10th Street (right across the highway), (831) 375-1215.
2. Dawg Gone It, 539 Ramona Ave (about 1.5 miles away), (831) 920-0167
3. The Animal Hospital at the Crossroads Three The Crossroads, Carmel, CA 93923-8612
(831) 624-0131 Fax: (831) 624-6601
Owners please contact Housekeeping to arrange for daily cleaning services. Failure to make these arrangements will result in your room not being serviced. The dog may not remain in the room while Housekeeping is providing service.
We ask that you not leave your dog unattended, but if for some reason you have to we ask that it be crated. Failure to crate your companion will result in relocation of your dog to an approved local kennel.
Dogs can get excited being in a new place and may feel that they have to express themselves. We ask that you keep your dog’s barking to a minimum as others like to follow suit. If the hotel has to respond to multiple noise complaints, a compensation fee will be automatically applied to your account not to exceed $250.
Dogs like to mark their territory and become anxious and gnaw on bedding, please note owners are responsible for all damage to hotel property so you may want to ensure they are on their regular walk schedule and you do not forget their favorite toy. The hotel does not assume liability for a guest’s pet or its action while at the hotel.
Failure to follow procedures can and will result in the Manager on Duty to contact guest regarding noise complaints and provide kennel options if necessary.