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Excellent Hyatt Hotel
As always when I come to Manchester I stay at the Hyatt always a pleasure staff are friendly and helpful and the bar and restaurant is excellent
Michael S,
August 2025
George Kapellas, Guest Services / Front Office at Hyatt Regency Manchester, responded to this review
Dear Michael S, Thank you so much for your continued loyalty and for taking the time to share your kind feedback. We're truly delighted to hear that your stay was, as always, excellent and just as expected. It's wonderful to know that our friendly and helpful team, along with our bar and restaurant, consistently make your visits to Manchester so enjoyable. We hope to see you again soon. Kind Regards, Guest Relations
Really convenient, comfortable hotel
Very clean. Staff professional and courteous. I really enjoyed the space and thoughtfulness in terms of amenities even a little sewing kit that came in handy
Camper66117165299,
August 2025
Great stay would recommend
Beautiful hotel, lovely room with great lovely fixtures and fittings. Nice robes and slippers and a really nice breakfast
LittlebearLancs,
August 2025
Frankie Yuen, Guest Services / Front Office at Hyatt Regency Manchester, responded to this review
Dear LittlebearLancs, Thank you so much for your kind words! We're thrilled to hear you had a great stay and enjoyed the room, the thoughtful touches like the robes and slippers, and of course, our breakfast. It’s wonderful to know you’d recommend us! That truly means a lot to the team. We hope to welcome you back again soon for another enjoyable stay. Kind regards, Guest Relations
Your place in Manchester
If you are lookignfor anplace to stay in Manchester. Seek no further. Fabulous service, great venue, outstanding genuine hospitality
GregBPoland,
August 2025
Frankie Yuen, Guest Services / Front Office at Hyatt Regency Manchester, responded to this review
Dear GregBPoland, Thank you for such a wonderful review! We’re delighted to hear you enjoyed our service, venue, and hospitality. It means a lot to know we could make your time in Manchester special. We look forward to welcoming you back again soon! Kind regards, Guest Relations
Great room
The room is immaculate. Beds are the comfiest ive been in and with a selection of 2 pillows for your preference. Nesspreso machine in the room and kettle. Tv that connects to your phone. The view was amazing. Robe and slippers included. They even have room service for food... AND MASSAGES. I will definitely be back just to try everything.
tegm2022,
July 2025
Frankie Yuen, Guest Services / Front Office at Hyatt Regency Manchester, responded to this review
Dear tegm2022, Thank you for such a fantastic review! We're thrilled to hear you enjoyed the room and all the little touches designed to make your stay extra special—from the Nespresso machine and comfy pillows to the amazing view and in-room amenities. It’s great to know you’re planning to return—we can’t wait to welcome you back and hope you get the chance to try out even more during your next stay (including that massage!). See you soon! Kind Regards, Guest Relations
Don't leave personal belongings in the room
Left my credit card in the key holder and found out later that day it had been used at a local Adsa. Rang the hotel and they was very dismissive
Ben G,
July 2025
Frankie Yuen, Guest Services / Front Office at Hyatt Regency Manchester, responded to this review
Dear Ben, Thank you for taking the time to leave us feedback from your recent stay with us. We are terribly sorry to hear your experience, and my teams have established the investigation based on your feedback. My colleague will also reach you out on phone regarding the incident. We appreciate your feedback and hope to see you back in our hotels for a better experience in the future. Kind Regards, Guest Relations
Great property with friendly staff.
Great location. Fast and professional assistance on the front desk and at the bar. The best location to walk to our son's graduation.
ChristopherNZMIA,
July 2025
George Kapellas, Guest Services / Front Office at Hyatt Regency Manchester, responded to this review
Dear ChristopherNZMIA, Thank you for the great scores and wonderful comments. We are delighted to see that you were impressed with our team and services. It has been a pleasure having you here with us and we hope to see you again soon. Kind Regards, Guest Relations
Fantastic room
The king room was fantastic and in perfect condition. Great views from the room too. Staff were very welcoming and great throughout our stay
Charles S,
July 2025
Frankie Yuen, Guest Services / Front Office at Hyatt Regency Manchester, responded to this review
Dear Charles, Dear Charles, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your King Room and the beautiful views it offered. It's also wonderful to know that our team made you feel welcome and well cared for throughout your stay, that means a lot to us. We truly appreciate you choosing to stay with us and hope to have the pleasure of welcoming you back again soon! Kind Regards, Guest Relations
I expected more but it wasn’t great.
Aircon didn’t work and you can’t open the windows either so nothing you can do. Bathroom smelled damp and the extraction didn’t seem to work. Break fast wasn’t great either. I tried a cappuccino that tasted quite off
Robert N,
July 2025
Frankie Yuen, Guest Services / Front Office at Hyatt Regency Manchester, responded to this review
Dear Robert, Thank you for your feedback. We're sorry to hear that your stay didn’t meet expectations. We’ll look into the issues you mentioned and work to improve. We appreciate you bringing this to our attention and hope to have the chance to welcome you again under better circumstances. Best regards, Guest Relations
Professional employees, nice hotel
The pillows were great! Room was clean and stocked. Location is safe and quiet. No pool and outside of city center but there are are few restaurants and co-op/convenience stores within walking distance. The Manchester Museum is about 2 blocks behind the hotel and is definitely worth a visit! And it's free but accepts donations. There's a nearby aquatics center for swimming. Breakfast is a little expensive for what's offered, but convenient. If you have accessible needs, you should definitely mention that in your reservation, as the tub shower combo is very high to step over/into. Staff is extremely helpful and professional. The only complaint I have is a strong moldy smell coming from the bathroom sink in room 327 when in use.
genesismom05,
July 2025
Nadine Bakker, Guest Services / Front Office at Hyatt Regency Manchester, responded to this review
Dear Guest, Thank you so much for taking the time to share your experience with us. We're delighted to hear that you enjoyed the comfort of the pillows, the cleanliness of the room, and our convenient location near local attractions like the Manchester Museum. We also appreciate your comments regarding accessibility and breakfast, as well as your kind words about our helpful and professional staff. It truly means a lot to our team. Thank you as well for bringing the bathroom sink issue to our attention. We’ll be sure to look into it promptly. We hope to have the pleasure of welcoming you back again soon. Kind regards, Guest relations